Mechanics
Job booking and quoting systems for mechanics
A mobile mechanic is running a workshop out of a van, on somebody else's driveway, with no reception, no office and no chance of answering the phone with your hands inside an engine bay.
Today - 4 jobs
Route planned · 10 mile radius
An illustration of the kind of screen this builds towards - yours is built around how your mechanic actually runs.
The reality
Where the time and money goes in a mechanic
Every enquiry needs a conversation before it can be priced
Somebody rings about a noise. You need the make, model, year, registration and a description before you can say anything useful, and that conversation happens while you are under a car.
Jobs booked without travel time
Two callouts an hour apart geographically, booked half an hour apart in the diary. One overruns and the whole day collapses.
Getting paid on a driveway
Cash, a bank transfer the customer will do later, or an invoice you chase for a fortnight. All three are worse than being paid before you leave.
Parts have to be right first time
You cannot nip back to the workshop for a different sensor. Getting the vehicle details right at booking is the difference between a completed job and a wasted trip.
No record of what you did last time
The same customer rings back eight months later about the same car and everything you know is in your memory or in a text thread.
The approach
How we'd fix it
The first fix is capturing the job properly before you ever speak to anyone. A booking form that asks for the registration, the symptoms, when it started and a photo or a short video of the noise gets you most of the way to a price without a phone call. You can quote from the van between jobs, and the customer gets an answer faster than if they had waited for you to ring back.
The second is a diary that understands geography. Jobs carry a location and a realistic duration, with travel time between them built in, so the day is planned as a route rather than a list. Add card payment taken on the driveway before you pack up, and a job history stored against the vehicle registration, and the business stops living in your phone.
What we build
Built for mechanics
Detailed job enquiry forms
Registration, symptoms, history and photos or video of the fault, so you can price the job without a phone call.
Callout booking with travel time
Realistic gaps between jobs based on where they are, and a radius limit so you are not booked somewhere unworkable.
Quotes sent from the van
A proper quote out in a couple of minutes from your phone, accepted online, with a deposit for parts if you want one.
Payment on site
Card payment taken on the driveway before you leave, so nothing turns into a fortnight of chasing.
Job history by registration
Everything you have done to that vehicle, with parts and dates, available the next time they ring.
Service and MOT reminders
Automatic reminders to past customers when their MOT or service is due, which is where repeat work comes from.
What changes
The difference it makes
- Quotes go out the same day instead of whenever you next get a free hour
- The day runs as a sensible route rather than a series of dashes
- You get paid on the driveway rather than chasing transfers
- Past customers come back because they are reminded, not because they remember
In practice
A worked example: quoting from the van
A mobile mechanic was losing work to response time rather than price. Enquiries came in during the day, got answered in the evening, and by then a good share had booked somebody who replied sooner. Not a better mechanic - just a quicker one.
A structured enquiry form changed that. Registration, symptoms and a short video of the noise arrive together, which is usually enough to price the job. Quotes now go out between jobs, from a phone, in a couple of minutes. Same mechanic, same prices, considerably more of the enquiries converting - purely because the answer arrives while the customer is still thinking about it.
The systems behind it
What this is built from
Everything on this page is put together from the same handful of systems, shaped around how mechanics actually work.
Questions
Mechanics - the questions I get asked
How do I quote without ringing everyone back?
By asking the right questions on the form. Registration, symptoms, when it started, whether it is drivable, and a photo or short video of the fault. That is usually enough to price the job or at least to give a range, and you can do it from your phone between jobs rather than spending the evening on callbacks.
Will it stop me being booked into jobs I cannot get to?
Yes. Jobs carry a location and a realistic duration, travel time is added between them automatically, and you can set a radius beyond which bookings simply are not offered. It plans the day as a route rather than as a list of times.
Can I take payment on the driveway?
Yes, by card from your phone before you pack up. It is the single biggest cash flow improvement most mobile mechanics can make - no chasing bank transfers, no invoices going unpaid for a fortnight, and no awkward conversation two weeks later.
Can I see what I did to a car last time?
Yes, everything is stored against the registration - jobs, parts, dates and your notes. When somebody rings about the same car eight months later you can see exactly what was done, which saves time and makes you look considerably more professional than a scroll back through a text thread.
I work on my own. Is this too much?
Working on your own is the reason to have it, because there is nobody covering the phone while your hands are dirty. A single-operator build is small and inexpensive compared with a workshop system, and it mainly buys back the evening you currently spend on callbacks and invoicing.
Similar businesses I work with
All industries →Garages
MOTs and services booked by registration, ramp capacity respected, and MOT reminders that bring last year's customers back automatically.
Car Dealerships
Stock that goes live in minutes, test drives booked online, and part-exchange and finance enquiries that arrive already qualified.
Plumbers
Emergency enquiries answered fast, annual boiler services that remind themselves, and landlord gas certificates on a proper cycle.
Run a mechanic? Let's have a look at it
Tell me how things work at the moment and I'll come back with a clear, fixed quote - and an honest view on whether it's worth the money. No pressure and no jargon.